Engagement Model

Community Engagement is our Core Business.


We engage with purpose and an awareness of the context in which people live their lives

We are authentic and approachable, reaching out to communities at times and locations convenient to them

We demonstrate a willingness to truly hear from people, free from a pre-determined agenda.

Our Guiding Principles


We advance a community agenda

We don’t start with an agenda, our agenda is set by community

We take a short and long view

We identify immediate actions and longer term aspirations. We work to improve current systems and transition to new systems

We give reason and reward for engagement

We create compelling reasons to engage as well as acknowledging public contributions through practical supports, gifts or payments.

We give time and heart

We make people feel engaged. We put in the time, make an emotional connection, and listen with our hearts and heads

We inspire and enable new possibilities

We create spaces for trust-building and risk-taking. We draw on examples from other contexts for inspiration, and champion community-led solutions

We engage other engagers

We learn, share and work with other engagement practitioners in Latrobe Valley and beyond.

We amplify unheard voices

We reach-out to under-represented groups, overcoming barriers to engagement using diversity of channels. We pay attention to language and power imbalances.

We bridge community and stakeholders

We connect stakeholder into community and build community sensitivity to the genuine constraints of the system

We share successes and setbacks

We share stories of success and stories about the barriers to community developed ideas gaining traction in the broader system

Our Engagement Model


We Plan

We choose the best approach for each engagement, informed by our previous engagements and by models from around the world.


We Learn and Share

We learn throughout the process. We share our engagement stories, success and setbacks.

We Engage

We lead (and enable) engagement with the community and Latrobe Health Innovation Zone partners.


We Influence

We influence change in community, organisations and government through engagement events, conversations, the media and by making formal recommendations


We Plan

We choose the best approach for each engagement, informed by our previous engagements and by models from around the world.

We Engage

We lead (and enable) engagement with the community and Latrobe Health Innovation Zone partners.

Roles we play

Approaches we use

We Influence

We influence change in community, organisations and government through engagement events, conversations, the media and by making formal recommendations

Audiences we influence

Ways we influence

We Learn and Share

We learn throughout the process. We share our engagement stories, success and setbacks.

We Prompt Change

Our goal is better systems of health and well being in the Latrobe Valley.

Engagement Model - Research and Report